Pagero develops a cloud-based, automated global communications network that enables business to send, receive and handle documents in the purchase-to-pay, order-to-cash, and logistics-to-pay processes, ensuring compliance with local regulatory and reporting requirements. The company is a global leader operating in a growing market supported by digitalization, ESG, and regulatory tailwinds. Pagero has customers in 140+ countries, low churn, more than 5m transactions per month, and a network that reaches 12m+ companies.
Pagero at a glance
Key developments 2022
2022 was a strong year for Pagero. Organic ARR growth was 27% (vs 17% 2021), churn was <2%, and its customer base exceeded 80k businesses. Moreover, the partnership ecosystem continued to develop, with revenues from partners growing 93% YoY. Pagero continued to expand its global footprint as ever more countries introduce e-invoicing and reporting mandates.
Carbon intensity: Tons CO₂e per EUR m revenue
Total tons CO₂ emitted
Monetized climate impact
Full time employees
Gender balance, % females
Monetized employment impact
Via Summa Compliance
✔ Code of conduct
✔ Supplier code of conduct
✔ Economic Sanctions
✔ Competition Law/Antitrust
✔ Data Protection/IT Security
How Pagero is advancing ESG
In 2021 and 2022, Summa and Pagero applied the Impact Weighted Accounts framework to Pagero's digitalization of business transactions across e-invoicing, purchase-to-pay, and order-to-cash processes. The analysis arrived at a total impact value of about SEK 1 bn in 2021. Hence, Pagero's potential positive impact was estimated to be about 240% of its recognized revenues for 2021. Read about the 2022 analysis and results in Chapter 4.
Pagero continues to invest in ESG and produces a sustainability report each year which outlines the company’s goals and progress. Moreover, Pagero allows its customers to better track their own externalities through the transactions made in the Pagero platform, effectively also allowing customer to advance their own ESG agenda.
What are the challenges Pagero addresses?
How does Pagero help solve these challenges?
Corporates struggle to meet compliance regulations due to a lack of a standardized process for business communications, leading to a widened VAT gap.
Pagero automates business transactions between stakeholders to ensure compliance regulations are met across markets.
Non-compliance and VAT loss is mitigated and efficiencies in transactions are realized, benefitting the government and the environment.
What impact does Pagero create?
Client accounts in Pagero network
Number of markets
Who is impacted?
Civilians benefit as the VAT gap is diminished, generating more resources for governments. Emerging economies benefit disproportionately from expanded financial infrastructure. The planet benefits from minimizing the carbon footprint of financial transactions.
What are the impact considerations?
Pagero enables corporate stakeholders to comply with regulations across markets and minimize the VAT gap.
Impact is less clear if Pagero primarily works in markets where the VAT gap is meaningfully more present.